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According to a BrightEdge survey of 500 search, content, and digital marketers, reported by Ayaz Nanji, 29% of respondents say they think consumer personalization will be the next big marketing trend in 2018, and 26% cite artificial intelligence (AI).

21% cite voice search; 10%, mobile optimization; 4%, IoT applications; 3%, blockchain, 2%, ABM; and 2% something else.

Marketers who are already using AI say its biggest advantages for marketers are gaining a better understanding of the consumer and improving productivity.

Success Stories Reported With AI

Success

% of Respondents

Better understanding of the customer

31.42%

More productive and time savings

27.93

Better performing content

14.65

Increased ROI

8.07

Other

18.57

Source: BrightEdge, March 2018

 

 

 

 

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